Privacy Policy

This policy explains what information Drain IV LLC (“DRAIN IV,” “we,” “us”) collects through drainiv.com, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out a form on this website, we collect what you enter. Depending on the form, that can include your name, job title, company name, phone number, email address, business or mailing address, website, state contractor or warm air license number, whether you are a contractor, distributor, or homeowner, training preferences such as topic, day, time, staff count, and preferred distributor, and any comments you add. We also collect what you send us when you email or call us.

Information collected automatically. Like most websites, we and the third-party services we use collect standard technical information when you visit: IP address, browser and device type, pages viewed, and how you reached the site. This is collected through cookies and similar technologies.

Marketing messages

Some of our forms include a box to sign up for marketing messages, such as product updates, promotions, and SPIF announcements. We record your choice with your form submission. We do not sell, rent, or share your phone number or sign-up information with third parties or affiliates for their marketing purposes. To stop marketing messages at any time, email info@drainiv.com.

How we use your information

We use the information above to respond to your inquiries, schedule and deliver contractor training, review Personal Use Program requests, send product and promotional information you have asked for, connect you with the DRAIN IV sales representative or distributor for your area, measure and improve our advertising, and operate and improve this website. We do not sell your personal information.

Advertising cookies and third parties

We may advertise on Facebook, Instagram, and other platforms. Meta uses cookies and similar technologies to show our ads to people who have visited this website and to measure ad performance. You can manage this in your Facebook ad preferences.

We also work with Simpli.fi, an advertising platform that uses cookies and similar technologies to show our ads on other websites and apps and to measure which ads lead to visits. You can opt out of personalized advertising from many vendors at www.aboutads.info/choices.

We use Google Analytics to understand how visitors use this website. Google Analytics collects the technical information described above. You can opt out with the Google Analytics opt-out browser add-on.

We also use Microsoft Clarity to see how visitors use this website, through heatmaps and session recordings that show clicks, scrolling, and mouse movement. Microsoft collects this information through cookies and similar technologies and may use it for its own purposes, including advertising, as described in the Microsoft Privacy Statement.

Our forms are protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

You can block or delete cookies in your browser settings; the website will still work.

Categories of third parties we share information with

We share information only with those who help us operate or serve you: advertising and analytics providers (such as Google, Meta, Microsoft, and Simpli.fi), the companies that host this website and process our forms, and the independent DRAIN IV sales representatives and distributors who handle orders and training in your area. We do not sell or rent your personal information to anyone.

Your choices and access to your information

If you would like to review, correct, or delete the information you have provided to us, email info@drainiv.com or call (863) 372-4648, and we will handle your request.

Do Not Track

Some browsers offer a “Do Not Track” setting. This website does not currently respond to Do Not Track signals; the advertising opt-outs above are the way to limit personalized ads.

Children’s privacy

DRAIN IV products are sold to HVAC professionals and property owners. This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

If we make material changes to this policy, we will post the updated version on this page with a new “Last updated” date.

Contact us

Drain IV LLC
Email: info@drainiv.com
Phone: (863) 372-4648